Contact

 

👑

CONTACT BASILIUS

 


Modern Masculine Support


At Basilius, we believe every interaction should reflect the same refinement and intention as our products. Whether you have a question, need assistance with an order, or simply want guidance on choosing the right ritual — we’re here for you.

 

 

 

📩 Email Support

 


For all inquiries, please reach out to us at:

support@basiliusgentlemen.com


We respond within 24–48 hours (Monday–Friday).

 

 

 

🖤 Submit a Message

 


Use the contact form below to send us:

 

  • Order questions

  • Shipping or return concerns

  • Product recommendations

  • Wholesale or collaboration requests

  • General feedback

 


Your message will reach our support team directly.

 

 

 

🕒 Response Time

 


Our team typically responds within one business day,

and no later than 48 hours during peak times.

 

 

 

🛠 Common Questions (Quick Answers)

 


(Optional — include if you want light FAQ content on the page)


Where is my order?

Most orders ship within 1–3 business days. Check your confirmation email for tracking.


Do you accept returns?

Yes — items can be returned within 30 days if unused and in original condition.


Can I change or cancel an order?

Email us immediately. We can usually make changes within 2 hours of ordering.


Do you offer wholesale?

Yes. Contact us for partnership opportunities.

 

 

 

👑 Our Commitment

 


Every Basilius experience — from grooming rituals to customer support — is guided by refinement, clarity, and respect for your time.


We appreciate your trust in Basilius.