FAQ Page

Frequently Asked Questions

What is Basilius?

Basilius is a curated men’s lifestyle boutique offering leather goods, accessories, and home essentials selected for quality, usefulness, and lasting character.

Are Basilius products made by Basilius?

Basilius carries products from selected makers and brands that meet our standards for craftsmanship, design, and purpose. Product pages will identify the maker and relevant materials whenever available.

When will my order ship?

Orders are generally processed within 2–3 business days. Tracking information will be emailed once the order ships.

Can I return an item?

Unused and unworn items may generally be returned within 14 days of delivery, subject to the conditions listed in the Shipping & Returns policy.

Are candles and fragrance products returnable?

Opened or used candles, room fragrances, and other scent products are not returnable. Unopened items may qualify under the standard return policy.

Will sold-out products be restocked?

Some products will be restocked, while others may be offered only in limited quantities. Join the email list for restock announcements and new collection releases.

Do you offer gift packaging?

Gift-ready packaging may be available for selected products. Any available options will be shown on the product page or during checkout.

Do you offer personalization?

Personalization or monogramming may be available on selected leather goods. Availability, pricing, and processing time will be listed on the applicable product page.